Welcome to the Help Center!
In this article, you’ll learn how to activate your StromNow Charging Card once it arrives.
It only takes a few simple steps – and then you’re ready to start charging at any StromNow station.
Step-by-Step Guide
1. Receive your card
After purchasing your StromNow Charging Card, you’ll receive it by mail.
Inside the package, you’ll also find a QR code labeled “get started.”
2. Scan the QR code
Use your smartphone’s camera to scan the QR code.
You’ll be automatically redirected to the StromNow activation page, which will guide you through the setup process.
Alternatively, you can go directly to:
👉 www.stromnow.com/de/card/setup
3. Follow the on-screen instructions
Complete the quick registration and activation steps on the page – the process only takes a few minutes.
4. Add a payment method
Before activating your card, make sure you’ve added a valid payment method to your StromNow account.
This is required to fully enable your card for charging.
5. Activate and start charging
Once activated, your card is ready to use.
Just hold it to the card reader at any StromNow charging station – and your charging session will begin.
Tips for a Smooth Activation
Check your payment method: Make sure your payment details are valid and up to date to avoid delays.
Keep the QR code safe: Store the packaging with the QR code – you might need it later for reactivation.
Frequently Asked Questions (FAQ)
What if the QR code doesn’t work?
Check your internet connection and make sure your camera can clearly scan the code.
If it still doesn’t work, visit the activation page directly:
👉 www.stromnow.com/de/card/setup
Or contact our support team at [email protected].
Can I activate my card without a payment method?
No. You’ll need a valid payment method in your StromNow account to activate and use your charging card.
Conclusion
Activating your StromNow Charging Card is quick and easy: scan, activate, and start charging.
Once your card is set up, you can enjoy seamless access to StromNow charging stations anytime.
👉 If you have any questions or need help, reach out via chat or email us at [email protected] – we’re happy to assist.