Welcome to the Help Center!
In this article, you’ll learn everything about the Platinum Pass – our digital premium plan designed for users who want to enjoy all smart features of the StromNow app without using public charging stations.
The Platinum Pass is perfect for drivers who charge mainly at home or simply want to use StromNow’s intelligent app tools – from AI-based analysis to navigation and safety features.
What Is the Platinum Pass?
The Platinum Pass gives you access to all premium features inside the StromNow app — without charging minutes, start fees, or station costs.
It’s made for EV drivers who want to benefit from the full StromNow ecosystem — intelligent analytics, route planning, and navigation — even if they don’t use public charging.
Benefits of the Platinum Pass
1. StromNow Intelligence – Your AI Companion
Unlock access to StromNow Intelligence, your personal AI assistant that analyzes your driving and charging behavior, predicts your future energy needs, and gives you tailored recommendations.
It helps you save energy, optimize your routes, and make your EV experience smarter — even if you charge at home.
2. StromNow Navigation
Enjoy intelligent route planning that adapts in real time to traffic, consumption, and your driving patterns.
StromNow finds the most efficient paths and, if you choose, suggests nearby or optimal charging points along your route.
3. Cost-Efficient Route Planning
Our price-optimized routing helps you find the most energy-efficient and cost-effective routes — saving both time and money while driving.
4. Ad-Free Experience
Use the app completely without ads. No distractions, no interruptions — just clean design and the information that truly matters to you.
5. Early Access to New Features
As a Platinum Pass user, you’ll enjoy early access to upcoming app features, beta releases, and new StromNow Intelligence capabilities before they’re available to others.
6. Speed Camera and Hazard Alerts
Stay safe on the road with real-time alerts about speed cameras, traffic hazards, and potential danger zones along your route.
Who Is the Platinum Pass For?
The Platinum Pass is ideal for you if you:
Charge your EV mainly at home or at work,
Don’t need public charging through the StromNow network,
But still want access to all smart and analytical features of the StromNow app.
How to Activate the Platinum Pass
1. Subscribe to the Platinum Pass
Open the StromNow app, go to the top-right menu, and select Shop > Passes.
Choose the Platinum Pass and follow the steps to complete your subscription.
2. Activation
Once your subscription is complete, your Platinum Pass activates automatically — you’ll get instant access to all premium features.
3. Manage Your Subscription
You can view, manage, or cancel your subscription anytime directly in the app or via your App Store account.
Frequently Asked Questions (FAQ)
1. Does the Platinum Pass include charging minutes or start fees?
No. The Platinum Pass is a purely digital plan. It includes no charging time, no start fees, and no station-based benefits.
2. Can I charge at StromNow stations with the Platinum Pass?
No. If you’d like to charge at public stations, please upgrade to one of our charging-enabled passes, such as the Black Pass.
3. Can I cancel the Platinum Pass anytime?
Yes. You can cancel your subscription anytime through your App Store account. The cancellation will take effect at the end of the current billing period.
4. What if I decide to use public charging later?
No problem! You can upgrade at any time to a higher pass that includes public charging and minute packages.
Conclusion
The Platinum Pass is perfect for anyone who wants to use all smart StromNow app features — without the need for public charging.
Enjoy AI-powered insights, intelligent navigation, ad-free app usage, and early access to future innovations — all in one powerful digital package.
👉 Activate your Platinum Pass now in the StromNow app and experience the future of e-mobility — intelligent, connected, and effortless.