We understand that misunderstandings or incorrect charges may occasionally occur. If you have canceled your StromNow subscription or accidentally subscribed, you can request a refund.
Request a Refund
Since subscriptions and billing are managed through the App Store, the processing of refunds is entirely handled by Apple. StromNow does not have direct access to payments or the ability to issue refunds.
To request a refund, please follow these steps:
Visit Apple's official support page for refunds at:
Apple Support: Request a Refund.Follow the instructions provided on the website to submit your request.
Important Notes
Processing Time: Apple reviews each request individually. The processing time and the success of your request depend on the App Store's policies.
Support from Apple: If you have questions about your refund request, please contact Apple Support directly.
Refunds via Apple: Refunds are exclusively processed by Apple. We have no influence over the refund process or Apple's decisions.
Issues with the App?
If you're experiencing a problem with the StromNow app, please contact us before submitting a refund request. We aim to resolve any issues quickly and efficiently. You can reach us through StromNow Support in the app or via email at [email protected].
Additional Information
This article complements our guide, "How to Cancel Your StromNow Subscription." If you need further assistance, our StromNow Support Team is always available at [email protected].
Thank you for your understanding!