Welcome to the Help Center!
In this article, we explain how to easily manage and cancel your StromNow subscription via the App Store. Please note that subscription management is handled directly by Apple.
Step-by-Step Guide to Canceling Your Subscription
Open the App Store
Open the App Store on your iPhone or iPad and go to your account by tapping your profile picture in the top-right corner.Manage Subscriptions
Select the "Manage Subscriptions" section. Here, you'll find a list of all active subscriptions linked to your Apple account.Select StromNow Subscription
Tap on your StromNow subscription to view its details.Cancel Subscription
Choose the "Cancel Subscription" option. Follow the instructions to complete the cancellation. You will receive a confirmation from Apple once the cancellation is successful.
Important Notes
Cancellation through Apple:
Since billing and subscription management are handled directly by Apple, we are unable to cancel your subscription for you.Refunds:
For refund-related questions, you must contact Apple Support directly, as all refund processes are handled by Apple. For more details, check our Help Center article on refunds. More Informations here.
Frequently Asked Questions (FAQ)
Can StromNow cancel my subscription?
Unfortunately, no. Subscription management is entirely handled by Apple.What happens after cancellation?
After cancellation, you can continue using StromNow until the end of the already paid billing period. After that, your access to the Gold/Platinum Pass will automatically end.How can I reach Apple Support?
Visit the Apple Support website or contact their support directly via the Apple Support app on your device.How can I reach StromNow?
You can contact the StromNow team anytime via email at [email protected]. We’re happy to assist with any other questions about using StromNow.
Conclusion
Canceling your StromNow subscription via the App Store is quick and easy. We appreciate your understanding that subscription management and refunds are exclusively handled by Apple. Should you have any further questions, our StromNow Support Team is always available to assist you.