Welcome to the Help Center! In this article, we will show you how to permanently remove your StromNow account directly through the app. Please note that deleting your account will irrevocably erase all your saved data.
Step-by-Step Guide to Deleting Your Account
Open the App
Launch the StromNow app on your smartphone and log in if necessary.Access the "Me" Section
Tap "Me" in the bottom-right corner to go to your personal profile section.Go to Account Settings
Select "Account Settings" to view your account options.Remove Account
Scroll down and tap "Delete Account" A pop-up will inform you about the consequences of this action.Confirm Deletion
Carefully read the information and confirm the deletion by tapping "Delete" Your account will then be permanently removed.
Important Notes
Data will be irrevocably deleted: After removing your account, all stored data, including charging history and settings, will be permanently erased.
Subscriptions must be canceled separately: Deleting your account does not automatically cancel active subscriptions. Please cancel them separately via the App Store.
Irreversible: Deleted accounts cannot be restored.
Frequently Asked Questions (FAQ)
What happens to my data after deletion?
All personal data and charging history will be permanently removed and cannot be restored.How do I cancel my subscription before deletion?
You can cancel your subscription through the "Manage Subscriptions" option in your iTunes account settings. For more details, refer to our article "How to Cancel Your StromNow Subscription."Who can help me with issues?
If you have any questions or issues, you can always reach us at [email protected].
Conclusion
Account deletion is possible directly in the StromNow app and is quick to complete. Please keep in mind that this step is permanent. Our team is happy to assist with any further questions!