Where can I order my smart meter?
You can order your smart meter and complete the sign-up process directly through StromNow. We work with Metrify for the subsequent installation and technical process. Information about your metering location helps Metrify prepare for installation.
What information should I have ready?
Name and contact details of the person placing the order
Address of the metering location
Meter number and latest electricity bill
A clear photo of the meter and meter cabinet
Details of any solar PV system, battery, EV charger and heat pump
Information about additional meters and the building type
Submit this information through the designated ordering or support channel. The order process will specify exactly which details are required.
Where can I find the meter number?
It is shown on your electricity meter and usually on your electricity bill. Do not confuse it with the current reading in kWh. Enter identifiers such as the MaLo-ID or MeLo-ID only in the corresponding fields.
Does my meter cabinet need an upgrade?
Metrify checks the technical requirements when preparing for installation. Commission modifications only once the work actually needed at your meter location has been clarified. If changes are needed, clarify the scope, responsibilities and costs. If you rent, agree any required work with the property owner.