Welcome to the Help Center!
In this article, you’ll learn everything about the Gold Pass – an exclusive option in the StromNow app that gives you valuable advantages when charging your electric vehicle.
The Gold Pass is perfect for anyone who charges regularly at public stations and wants to save money and simplify their charging experience.
What Is the Gold Pass?
The Gold Pass is our premium charging plan, designed for users who frequently use StromNow public charging stations.
With this pass, you’ll benefit from no start fees and 300 free parking minutes per month, giving you more flexibility and lower costs every time you charge.
Benefits of the Gold Pass
1. No Start Fees
With the Gold Pass, all start fees for charging sessions are removed.
This makes every charging session smoother, simpler, and more affordable.
2. 300 Free Parking Minutes
Enjoy 300 free parking minutes each month at participating StromNow stations.
After your free minutes are used, standard parking rates apply – giving you more time and more savings every month.
3. Transparent Cost Control
All discounts and benefits are applied automatically.
You can view all your previous charging sessions and savings directly in the app – for complete cost transparency.
How the Gold Pass Works
1. Subscribe to the Gold Pass
Open the StromNow app, go to the top-right menu, and select Shop > Passes.
Choose the Gold Pass and follow the steps to complete your subscription.
2. Start Charging and Save
Once activated, your no start fees and free parking minutes are automatically applied to every eligible charging session.
3. Manage Your Subscription
You can view and manage your Gold Pass anytime in the app or directly through your App Store account.
Frequently Asked Questions (FAQ)
1. How do I sign up for the Gold Pass?
Open the StromNow app, tap the top-right menu, and go to Shop > Passes.
Select the Gold Pass and follow the steps for purchase and activation.
2. When will my Gold Pass be activated?
Your Gold Pass activates automatically once your subscription is complete.
You can enjoy all benefits from your next charging session onward.
3. Can I cancel my Gold Pass anytime?
Yes. You can cancel your subscription anytime via your App Store account.
The cancellation will take effect at the end of the current billing cycle.
Conclusion
The Gold Pass is the perfect choice for anyone who regularly charges their EV at public StromNow stations and wants to save money every month.
With no start fees and 300 free parking minutes, you’ll enjoy a more flexible, transparent, and cost-efficient charging experience.
👉 Activate your Gold Pass now in the StromNow app and start charging smarter today.