Welcome to the Help Center! In this article, you will learn everything about our "Gold Pass" – an exclusive opportunity in our app that offers you numerous benefits when charging your electric vehicle.
What is the Gold Pass?
The Gold Pass is a premium model specifically developed for users of our app. With the Gold Pass, you benefit from attractive discounts and more affordable charging sessions at charging stations.
Benefits of the Gold Pass
No startup fees
Another advantage of the Gold Pass is that you do not pay any startup fees to begin the charging session. This reduces the overall cost of each charging session and makes charging even cheaper.
Lower parking fees
With the Gold Pass, you pay lower parking fees at our charging stations. This means that you can also save on parking costs while charging your electric vehicle, which further reduces the overall costs and makes charging even more attractive. Parking fees are only charged after 5 hours.
How the Gold Pass works
Subscribe
To use the Gold Pass, select the Gold Pass and complete the subscription. Follow the instructions for purchase and payment.
Enjoy the benefits
Once your Gold Pass is activated, the benefits will be automatically applied to your charging sessions. The discount will be applied to each charging session, no startup fees will be charged, and you will save on parking fees.
Cost control and management
In the app, you can view your past charging sessions and the associated savings at any time. This way, you can always keep track of your costs and the benefits of your Gold Pass.
Frequently Asked Questions (FAQ)
How do I sign up for the Gold Pass?
Open our app, go to the "Me" section, and select the "StromNow Pass" field. You will then be offered the Gold Pass. Follow the instructions for purchase and payment.
How long does it take for the Gold Pass to be activated?
The Gold Pass is activated after completing the subscription. You can start using the benefits from the next charging session.
Can I cancel the Gold Pass at any time?
Yes, you can cancel the Gold Pass at any time through the App Store. Please note that the cancellation will take effect at the end of the current billing period.
Conclusion
The Gold Pass is the ideal choice for anyone who regularly charges their electric vehicle and wants to save money. With no startup fees, and lower parking fees, you benefit from significant cost advantages.
If you have any further questions or need assistance, our StromNow Support is always available. We are happy to help you!