Welcome to the Help Center! In this article, we'll guide you on how to get your StromNow charging card and use it to charge at numerous compatible charging stations.
How to Get Your Charging Card via the StromNow App
Follow these steps to get your personal StromNow charging card:
Open the StromNow App
Launch the StromNow app on your smartphone and make sure you’re logged in.
Navigate to the Shop
Tap the “Me” section at the bottom right to access the "Shop". Alternatively, click on "Get your Charging Card" to view the available card options.
Select Your Card
You can choose between two types of charging cards: the Mirror Card and the Classic Card.
Choose the card that suits your needs and follow the steps to complete the process and receive your card.
Difference Between the Mirror Card and the Classic Card
Mirror Card:
Design: This card has a sleek mirror design and is made from high-quality stainless steel.
RFID Chip: Contains an integrated RFID chip marked with the StromNow logo. Hold this side to the reader of the charging station.
Weight: Weighs 26 g, giving it a premium and robust feel.
Classic Card:
Material: Made of lightweight plastic, available in black and white.
Weight: Weighs only 6 g, making it light and practical.
Design: Features a minimalist and functional design.
RFID Chip: Contains an integrated RFID chip.
Using the StromNow Charging Card
Your StromNow charging card is compatible with all charging stations listed in the app with the note: “Access - RFID Card.” This includes many public charging stations from different providers displayed in the app. To start charging, simply hold your card to the RFID reader of the selected charging station.
Important Notes
Compatibility: StromNow charging cards work at all charging stations listed in the app. You can use them anywhere RFID-supported charging stations are available.
Usage: Hold the card to the RFID reader of the selected charging station to begin the charging process.
Frequently Asked Questions (FAQ)
Which charging card is right for me?
The choice depends on your preferences. If you appreciate an elegant, durable design, the Mirror Card is ideal. If you prefer a lighter, simpler option, choose the Classic Card.
How long does it take to receive my charging card?
After selecting your card, it will be shipped to the address you provided within a few days.
Can I use the charging card at all charging stations?
Yes, you can use the StromNow charging card at all charging stations listed in the StromNow app that are labeled “Access - RFID Card.”
Conclusion
The StromNow charging card gives you convenient access to a wide range of charging stations, which you can easily find in the app (note: the “Access - RFID Card” label is required). You can choose between two stylish cards, both compatible with the charging stations you discover in the app.