Where can I find my invoices?

Welcome to the Help Center!
In this article, you’ll learn how to view, download, and manage your invoices in the StromNow app — and how to see individual charging sessions even before your monthly invoice is issued.

1. Open the App
Start the StromNow app on your smartphone.

2. Go to the “Activity” Section
Tap on the “Activity” tab in the main menu.

3. Select “Invoices”
In the “Invoices” section, you’ll find a clear list of all your past invoices.
Here, you can view, download, or print each invoice at any time.

Although invoices are only generated at the end of each month, you can already view your individual charging sessions in the app beforehand — as soon as your Charge Point Operator (CPO) has transmitted the session data to us.

You’ll find these sessions under “Activity → Charging Sessions.”
Each session includes detailed information such as location, duration, and energy consumption.

Note: If a charging session hasn’t appeared yet, it’s usually because the CPO hasn’t transmitted the data. It will automatically show up as soon as the data becomes available.

1. Where can I find my invoices?
Open the StromNow app, go to “Activity”, and select “Invoices.”
Here, you’ll find all your monthly invoices clearly organized and available for download.

2. Can I view individual charging sessions before the invoice is created?
Yes! As soon as we receive the session data from the CPO, it will automatically appear under “Activity → Charging Sessions.”
This lets you keep track of your charging activity even before your monthly invoice is sent.

3. I can’t find my invoice — what should I do?
First, make sure you’re logged into the correct account.
If you still can’t find your invoice, please contact our Support Team at [email protected] — we’ll be happy to assist you.

With the StromNow app, you always have full transparency over your charging history and invoices.
You can view your individual charging sessions before the monthly billing cycle is complete, and access all invoices directly in the app — to view, download, or save anytime you need.

👉 For any questions or assistance, our Support Team is always available via chat or at [email protected].