Welcome to the Help Center!
In this article, you’ll learn everything about the Black Pass – the most exclusive StromNow plan that combines all the benefits of the Gold Pass and the Platinum Pass.
The Black Pass is designed for drivers who want to unlock the full potential of StromNow and their electric vehicle — combining advanced in-app intelligence, smart route planning, and the best advantages at public charging stations.
What Is the Black Pass?
The Black Pass merges the best of both worlds:
all charging benefits from the Gold Pass, including 300 free parking minutes and no start fee,
plus all in-app premium features from the Platinum Pass, such as StromNow Intelligence, smart navigation, and an ad-free experience.
This makes the Black Pass the most complete and powerful StromNow plan, built for EV drivers who want maximum freedom, comfort, and efficiency in every journey.
Benefits of the Black Pass
1. 300 Free Parking Minutes
Enjoy 300 free parking minutes each month at participating StromNow charging stations. Charge and park stress-free — no extra fees.
2. No Start Fee
Start every charging session without a start fee. That means simpler, more transparent, and cost-effective charging every time.
3. StromNow Intelligence – Your AI Companion
Access StromNow Intelligence, your personal AI co-pilot that analyzes your charging and driving behavior, predicts future energy needs, and gives personalized recommendations.
The AI plans your routes, finds the cheapest charging options, and helps you make your mobility smarter and more efficient.
4. StromNow Navigation
Use the integrated StromNow Navigation to find the best routes and charging points along your journey.
It considers real-time data — including prices, availability, traffic, and energy consumption — to create the perfect balance of time and cost.
5. Price-Optimized Route Planning
Let StromNow automatically calculate the most cost-efficient routes and charging strategies. Whether it’s city driving or long-distance travel, you’ll always get the optimal mix of cost and convenience.
6. Ad-Free App Experience
Enjoy StromNow completely ad-free. No distractions, no interruptions — just pure mobility intelligence.
7. Early Access to New Features
As a Black Pass member, you’ll be among the first to test new StromNow features, AI tools, and app updates before they’re publicly released.
8. Speed Camera and Hazard Alerts
Stay safe on every trip with real-time alerts about speed cameras, road hazards, and accident zones.
Who Is the Black Pass For?
The Black Pass is ideal for drivers who:
regularly use public charging,
want access to all in-app premium features,
value comfort, cost control, and smart mobility,
and aim to get the most powerful StromNow experience available.
In short: The Black Pass is for those who don’t just drive electric — they drive intelligently.
How to Activate the Black Pass
1. Subscribe to the Black Pass
Open the StromNow app, tap the top-right menu, and select Shop > Passes.
Choose the Black Pass and follow the steps to complete your subscription.
2. Activation
Once your subscription is confirmed, your Black Pass activates automatically — all benefits become available immediately.
3. Manage Your Subscription
You can view and manage your subscription anytime directly in the app or via your App Store account.
Frequently Asked Questions (FAQ)
1. Does the Black Pass include free minutes?
Yes. The Black Pass includes 300 free parking minutes per month at StromNow charging stations.
2. Do I pay a start fee when charging?
No. The start fee is completely waived for Black Pass members.
3. Are all in-app features included?
Yes. The Black Pass includes all premium app features from the Platinum Pass — including StromNow Intelligence, Navigation, ad-free usage, and early feature access.
4. Can I cancel or change my Black Pass?
Yes. You can cancel or switch passes anytime via your App Store account. Changes take effect at the end of the current billing period.
Conclusion
The Black Pass is the ultimate combination of comfort, intelligence, and freedom.
It merges the charging benefits of Gold with the smart digital experience of Platinum, giving you the best of both worlds.
With free parking, no start fees, AI-powered intelligence, and price-optimized navigation, the Black Pass unlocks the true power of StromNow — and your EV.
👉 Activate your Black Pass today in the StromNow app and experience electric mobility at its smartest.