When a charging session is started, an amount of €5 is currently reserved on the payment method stored in your account. This is not an additional fee, but a temporary pre-authorization.
Why is this amount reserved?
The reservation helps ensure payment security and protect against misuse. This measure became necessary due to an increase in cases of credit card fraud and insufficiently funded accounts.
How is the reserved amount used?
The reserved amount is automatically deducted from the actual charging costs incurred during the charging session.
What happens if the charging session costs less than €5?
If the total charging cost is less than the reserved amount, the unused balance will be released or refunded afterwards. The exact timing may vary depending on the payment provider or bank.
Important note:
The €5 reservation is only a temporary authorization and not an additional charge.