Price Changes at StromNow

StromNow uses dynamic charging prices, which can vary depending on the provider (CPO – Charge Point Operator) and market conditions. This means: the prices shown in our app are not fixed, but reflect the current rates provided by each network operator.

We regularly receive updated pricing information directly from the CPOs with whom we have roaming agreements. If market conditions change – for example, due to increased grid or energy costs – operators send us their new pricing structures, which we then apply in the app.

Unlike other providers, we deliberately don’t use flat-rate pricing. Our goal is to untangle the confusing tariff jungle and bring real transparency to EV charging.

That’s why we show you the exact price per charging station, clearly and visibly, before you start charging.

This way, you can decide where to charge and compare prices – with no surprises afterward.

Most CPOs (Charge Point Operators) only update their tariffs 1–2 times per year. So in practice, prices do not change constantly, but rather minor monthly adjustments may occur.

These typically only affect certain operators or regions – for example, new pricing from a provider in France or adjusted AC tariffs from a network in Germany.

Charging prices are set by the operators and often change independently across stations. That’s why we don’t send individual announcements. Instead, we keep prices up to date directly in the app.

What matters most for you: before every charging session, the app shows the current price for that exact charge point. That price applies to your session, so there are no surprises afterward.

Does a price look off?

If a price on your invoice doesn’t match what you saw before starting, or you see a different price at a station, just write to us via Support in the app or at [email protected]. Ideally include the station, date, and a screenshot. We’re happy to look into it with you.

We do everything we can to keep our prices affordable and fair. At the same time, by offering full price transparency, we aim to make the EV charging market more customer-friendly in the long term.